At Global O-Ring & Seal, we put our customers first every day, with every order. We’re the All-Around Better provider of oil seals, o-rings and related sealing products and we employ the best team of professionals in supporting that promise.
Our sales team is empowered to source products from all over the world in order to find exactly what you need at the best price available. Get to know us better by learning more about our stellar team!
MEET OUR TEAM
For nearly 20 years, Roy has assisted customers with production information, quotes per requirements, provided technical assistance, negotiated with customers, sourced specialty items and processed orders. His primary objective is to ensure customer satisfaction on each and every order for Global O-Ring & Seal.
"Need help with a product or application? I like challenges, so ask me, I'm here to help!" – Roy Hernandez
John has worked with Global O-Ring for more than five years and takes great pride in providing top notch service to our customers. John is very knowledgeable about o-rings, material capabilities, and what works and doesn't work in various applications.
"Between 11:30 and 12:30, I am 'in the wind' on my Victory Motorcycle. The rest of the day I'm here to give you the best service possible." – John Slaughter
With more than 14 years serving the industry, Reggie's job is to help customers find the right product for their application. He oversees the sales team to ensure we're always providing the optimal solution for our customers in an expedient manner. Reggie ensures your experience working with Global O-Ring is All-Around Better!
"Whatever the challenge, we'll find the right solution. I'll be waiting for your call!" – Reggie Walker
Freddy provides full phone, email and chat support handling sales inquiries both domestic and international, whether it be providing price quotes, placing an order, correcting an issue or answering any questions a customer may have.
"If you're located out of the US and require full sales support, you may also add me on Skype @FreddyGOR." – Freddy Gutierrez
Si usted esta localizado fuera de los EE.UU. y requiere apoyo de ventas tambien me pueden añadir a Skype @ FreddyGOR. Quiero ser de ayuda si usted habla español!"
Tricia handles accounts receivable, accounts payable and purchase order receiving. She works diligently to make sure orders are handled with ease and that the inner-office workflow is simple, flexible, efficient and pleasant.
"The accounting department at Global O-Ring is always available to answer billing questions or provide anything else you may need. Because we value our customers, you can be assured you will receive prompt and friendly service. Helping you is our pleasure." – Tricia West
Walter oversees all inventories coming into and leaving the warehouse. Under his watch, Global O-Ring's on-time shipment rate is higher than 98%, providing customers the assurance they need when requesting products on a deadline.
"When needing to size up samples, morning hours are the best time to contact me. The chaos begins in the afternoons when we're trying to get shipments out the door!" – Walter Smith
Brian has been with Global O-Ring & Seal for nearly five years and has the pleasure of overseeing the day-to-day operations of the business. In addition to ensuring the best team members are hired and retained, he is responsible for coordinating the sales, marketing, purchasing, operations, and quality efforts in order to deliver more value to customers.
"I'm all about improving the way we do things so that it's more convenient and rewarding for you to do business with us. If you ever have a suggestion or tip for how we can better serve you, please reach out to me directly and I'll do my best to accommodate your needs." – Brian DeSpain
Rhonda is co-owner of Global O-Ring & Seal and has been with the company since its inception. She is responsible for the finances and accounting of the company.
"We're truly an approachable organization. If you have a question or just need to speak to someone about anything, you can call me directly. If I don't have the answer, I'll find it and get back with you." – Rhonda DeSpain
Bill has served in the sealing industry for more than 25 years, and founded Global O-Ring & Seals nearly 10 years ago. He oversees the quality program and conformance to ISO Standards and Requirements, in addition to providing technical support, product training, and managerial guidance to the Global team.
His purpose in founding Global O-Ring & Seal was to create a company based on ethical and traditional values that focuses on providing the highest level of customer service and support.
"We will treat every customer as if our world revolves around you, because it DOES!" – Bill DeSpain
Quality Assurance Manager
Kate develops, implements, and continually improves Global O-Ring & Seal's quality management system. She has spent the past five years working in quality assurance and understands that in the sealing industry, customers need high quality performance, fast delivery, and the right parts to prevent costly equipment shut down or failure. Kate provides guidance on all quality matters at Global with resolve to achieve the highest level of performance and customer support.
Our team is incredibly passionate and dedicated to establishing Global O'Ring & Seal as an industry leader in quality and customer service. From sales to shipping and every step between, we are committed to raising the bar for performance in sealing supply. I'm always available to discuss our quality initiatives with you, answer questions or concerns you may have, or even just talk, so give me a call any time!
Global O-Ring and Seal, LLC is a master distributor of O-Rings, Backup Rings, X-Rings, Cord Stock, and related seals, servicing industrial distributors worldwide. We stock all major compounds including Buna (Nitrile), Viton (FKM), EPDM, Silicone, Teflon, Aflas, etc. We carry a full range of AS568 standard sizes, as well as metric sizes and O-Ring cord stock.