Our Team

/Our Team
Our Team 2018-04-25T10:06:22+00:00

Get to know us…

At Global O-Ring & Seal, we put our customers first every day, with every order. We’re the All-Around Better provider of oil seals, o-rings and related sealing products and we employ the best team of professionals in supporting that promise.

Our sales team is empowered to source products from all over the world in order to find exactly what you need at the best price available. Get to know us better by learning more about our stellar team!

MEET OUR TEAM

Reggie Walker
Reggie WalkerSales Manager
With more than 14 years serving the industry, Reggie’s job is to help customers find the right product for their application. He oversees the sales team to ensure we’re always providing the optimal solution for our customers in an expedient manner. Reggie ensures your experience working with Global O-Ring is All-Around Better!

“Whatever the challenge, we’ll find the right solution. I’ll be waiting for your call!”

Roy Hernandez
Roy HernandezSales
For nearly 20 years, Roy has assisted customers with production information, quotes per requirements, provided technical assistance, negotiated with customers, sourced specialty items and processed orders. His primary objective is to ensure customer satisfaction on each and every order for Global O-Ring & Seal.

“Need help with a product or application? I like challenges, so ask me, I’m here to help!”

John Slaughter
John SlaughterSales
John has worked with Global O-Ring for more than five years and takes great pride in providing top notch service to our customers. John is very knowledgeable about o-rings, material capabilities, and what works and doesn’t work in various applications.

“Between 11:30 and 12:30, I am ‘in the wind’ on my Victory Motorcycle. The rest of the day I’m here to give you the best service possible.”

Freddy Gutierrez
Freddy GutierrezSales
Freddy provides full phone, email and chat support handling sales inquiries both domestic and international, whether it be providing price quotes, placing an order, correcting an issue or answering any questions a customer may have.

“If you’re located out of the US and require full sales support, you may also add me on Skype @FreddyGOR.”
Si usted esta localizado fuera de los EE.UU. y requiere apoyo de ventas tambien me pueden añadir a Skype @ FreddyGOR. Quiero ser de ayuda si usted habla español!”

Walter Smith
Walter SmithWarehouse Manager
Walter oversees all inventories coming into and leaving the warehouse. Under his watch, Global O-Ring’s on-time shipment rate is higher than 98%, providing customers the assurance they need when requesting products on a deadline.

“When needing to size up samples, morning hours are the best time to contact me. The chaos begins in the afternoons when we’re trying to get shipments out the door!”

Kate Kelley
Kate KelleyQuality Assurance Manager
Kate develops, implements, and continually improves Global O-Ring & Seal’s quality management system. She has spent the past five years working in quality assurance and understands that in the sealing industry, customers need high quality performance, fast delivery, and the right parts to prevent costly equipment shut down or failure. Kate provides guidance on all quality matters at Global with resolve to achieve the highest level of performance and customer support.

“Our team is incredibly passionate and dedicated to establishing Global O’Ring & Seal as an industry leader in quality and customer service. From sales to shipping and every step between, we are committed to raising the bar for performance in sealing supply. I’m always available to discuss our quality initiatives with you, answer questions or concerns you may have, or even just talk, so give me a call any time!”

Tricia West
Tricia WestAdmin/Accounting
Tricia handles accounts receivable, accounts payable and purchase order receiving. She works diligently to make sure orders are handled with ease and that the inner-office workflow is simple, flexible, efficient and pleasant.

“Our team is incredibly passionate and dedicated to establishing Global O’Ring & Seal as an industry leader in quality and customer service. From sales to shipping and every step between, we are committed to raising the bar for performance in sealing supply. I’m always available to discuss our quality initiatives with you, answer questions or concerns you may have, or even just talk, so give me a call any time!”

Stephen O'Brien
Stephen O'BrienTechnical Sales
Stephen moonlights as our IT specialist when not taking care of our web customers. Any customer submitting questions or orders online will find Stephen taking care of them on the other end. He also helps maintain product information on our ERP system and makes sure our website and phone system is behaving.

“We shall fight on the beaches, we shall fight on the landing grounds, we shall fight in the fields and in the streets, we shall fight in the hills; we shall never surrender”

Lisa Knight
Lisa KnightAccounting Manager
With more than 16 years’ financial leadership experience in both public and private companies, Lisa is responsible for managing and overseeing the daily operations of the accounting department and all aspects of financial reporting. But her job is about more than debits and credits – it’s about providing support for all functional areas of Global O-Ring so that they can focus on “wowing” our customers.

My passion is helping small businesses succeed.  I look forward to being a partner in your success!

Brian DeSpain
Brian DeSpainPresident
Brian is the President of Global O-Ring and Seal and has the pleasure of running the company as a 3rd-generation leader in the seal business.

“I’m all about improving the way we do things so that it’s more convenient and rewarding for you to do business with us. If you ever have a suggestion or tip for how we can better serve you, please reach out to me directly and I’ll do my best to accommodate your needs.”

Rhonda DeSpain
Rhonda DeSpainCo-Founder/Advisor
Rhonda is co-owner of Global O-Ring & Seal and has been with the company since its inception. She retired in 2018, but she still serves as an advisor to the company.

“We’re truly an approachable organization. If you have a question or just need to speak to someone about anything, you can call me directly. If I don’t have the answer, I’ll find it and get back with you.”

Bill DeSpain
Bill DeSpainCo-Founder/Advisor
Bill has served in the sealing industry for more than 25 years, and founded Global O-Ring and Seal in 2008. He retired in 2018, but he still serves as an advisor to his son, Brian, the current President. His purpose in founding Global O-Ring & Seal was to create a company based on ethical and traditional values that focuses on providing the highest level of customer service and support.

“We will treat every customer as if our world revolves around you, because it DOES!”