Delivering All-Around Better Service in a Digital Age
At Global O-Ring and Seal we embrace new technologies throughout our business to improve the level of service we deliver to our customers. Our challenge has been “How To We Deliver Personal Service “ when customers choice to place orders on-line?
We came up with the ANSWER – regardless of how you choose to place orders, you will always have a dedicated Inside Sales person responsible for your satisfaction. Our commitment to you as a customer means-
- Every ecommerce order will be routed to your Inside Sales person for final review
- Your Inside Sales person’s name and direct contact information will be provided on all order acknowledgements
- Your Inside Sales person will follow up with you periodically to ensure your experience with Global O-Ring is exactly what you expect
Ecommerce User Experience Upgrades
We have made three major enhancements focused on Ease-of-Use
- CUSTOM FILTER BAR for each product group allows you to find the right part from single screen.
- QUICK ENTER screen when you already know what parts you need to order
- Excel upload of parts and quantity – BROWSE > UPLOAD > CHECKOUT