Delivering All-Around Better Service in a Digital Age
At Global O-Ring and Seal we embrace new technologies throughout our business to improve the level of service delivered to our customers. Our challenge posed is “How Do We Deliver Personal Service“ when customers choose to place orders online?
We have the answer. Regardless of how you choose to place orders, you will always have a dedicated Inside Salesperson responsible for the accuracy and timeliness of your order. Our commitment to you means:
- Every e-commerce order is routed to your Inside Salesperson for final review
- Your Inside Salesperson’s name and direct contact information will be provided on all order acknowledgments
- Your Inside Salesperson will follow up periodically to ensure your experience with Global O-Ring is nothing less than exceptional
E-Commerce User Experience Upgrades
We want to keep it personal. Whichever way you choose to place orders, you will always have a dedicated Inside Salesperson review your order as if the order was called, emailed, or faxed in. We have upgraded our user experience by providing the tools you need!
- Custom Search Bar: For each product group allows you to find the right part on one single screen.
- Quantity Break Pricing: The more you order, the more you save!
- Available to Promise: Ability to view and order in stock, in transit, and factory inventory.
- Expedite Factory Stock: If you require more than what’s in stock and fast, expedite from factory inventory.
- Vulcanized O-Ring Calculator: Input material, cross section, and one other dimension (ID, OD, MD, cut length), to measure and order vulcanized o-rings online.
- Inside Salesperson: All orders are personally reviewed to ensure you get exactly what you need, when you need it.
- Chat, Email, or Call An Industry Expert For Help: If you ever need more information, we are only a click away!