Category: Operations

$5 Order Minimum, $1 Line Minimum

Get What You Need Imagine this: Your longstanding customer gives you a call, looking for a small number of o-rings you don’t have stocked. Cost-effectively providing what’s needed is key in retaining customer loyalty, while maintaining profitability. With Global O-Ring and Seal’s $5 order minimum, you don’t have to worry about spending more and creating […]

2021: Your Year-End Review of Us

When it comes to level of service, our goal is to go above and beyond what customers expect from us. With our annual survey, we aimed to validate our efforts with results from our customers’ perspective. In our 2021 Customer Survey, we opened the floor to our customers in an effort to obtain their most […]

Don’t Settle For Less

Providing excellent customer service is our standard – and we don’t expect customers to settle for less than our best! Responsiveness, operational efficiency, and overall reliability are key for customers when working with a wholesale distributor. Below are a few reasons why customers choose to do business with Global O-Ring and Seal. Sales Team Experience […]

What Do Our Customers Say About Us?

Quick. Accuracy. Responsive. Knowledgeable. Service.  These were the most common words customers used when surveyed about their experience with Global O-Ring and Seal. Our standard is to go above and beyond in delivering the best value to our customers, and our objective was to understand this: What is our customers’ perspective? Fully prompted to be […]

Online Orders & Account Statements

Global O-Ring and Seal strives to make your experience with us easy and accessible, anytime and anywhere. We have upgraded our online customer portal to streamline visibility into open and previous orders, as well as your account statement. Make sure you’re logged in and go under My Account to access these features. Access Orders While logged […]

Out Of This World Customer Service

Do you ever feel like your requests get lost in space? Or that you’re kept in the loop once in a blue moon? With Global O-Ring and Seal, you don’t need a telescope to see how we go above and beyond to get customers what they need. Here are the many ways we give your […]

After-Hours Emergency Services

For once, the term O-Ring 911 isn’t about the AS568 size. Though an o-ring is relatively small in size and cost, it can make all the difference in keeping multi-million dollar operations up and running. That’s why we have implemented an After-Hours Callout Service to handle your emergencies, whenever and wherever they happen. Whether you’re down […]

The Power of Operations Knowledge at Global O-Ring and Seal

Every company has struggled with operations reporting. Common complaints include: “I know the information is in our system, I just can’t get it out easily.” “Different reports provide different versions of the truth.” “Why can’t we easily modify a report to give us all that we need.” Global O-Ring and Seal is a growing company […]